At f5555, transparency is a real commitment. These Terms and Conditions are written in plain, straightforward language so you know exactly your rights and obligations when using the platform — no fine print that changes the rules when it matters.
Before diving into the full text, here are the six pillars that guide f5555's rules — written to protect you just as much as the platform.
These terms have been written in plain, straightforward Brazilian Portuguese. No section has been intentionally left vague — every clause has a clear meaning that applies directly to your experience at f5555.
All financial transactions at f5555 are conducted in Brazilian reais (BRL). There is no currency conversion, no exchange fees, and deposit, withdrawal, and bonus amounts are always displayed in R$ with no surprises.
F5555 operates in compliance with the General Data Protection Law (LGPD). Your personal data is collected solely for legitimate purposes and is never sold to third parties without your explicit consent.
The rollover requirements, expiration period, and eligible games for each promotion are clearly described in these terms and on each offer's page. No f5555 promotion has hidden requirements.
Withdrawal processing times are defined in these terms by VIP level. Pix withdrawals for standard members are processed within 30 minutes. Diamond members receive priority processing of up to 5 minutes.
Any material changes to these Terms and Conditions will be communicated by email and platform notification at least 7 days before taking effect for f5555 users.
By creating an account, making a deposit, or using any f5555 service, you confirm that you have read, understood, and fully accepted these Terms and Conditions. If you do not agree with any part of this document, you should not use the platform's services.
To use f5555's services, you must meet all of the following requirements cumulatively:
F5555 conducts age and identity verification (KYC) in line with industry best practices. Any account created with false information or by a person under 18 years of age will be closed immediately, and funds may be withheld as set out in these terms.
Each user may hold only one active account at f5555. Creating multiple accounts for the same person — whether using the same CPF, email address, phone number, or payment method — is strictly prohibited. Detection of duplicate accounts will result in the closure of all linked accounts and the cancellation of any bonus balances accumulated.
By registering at f5555, you are responsible for providing accurate, complete, and up-to-date information — including your full name as it appears on your CPF, date of birth, a valid email address, and an active Brazilian mobile number. Any discrepancy between your registration details and the documents submitted during identity verification may result in account suspension and withheld withdrawals until the issue is resolved.
You are solely responsible for keeping your login credentials (email and password) secure. f5555 strongly recommends enabling two-factor authentication (2FA), available in your account settings. Never share your password with anyone. If you suspect unauthorized access to your account, contact f5555 support immediately via live chat.
F5555 may request verification documents at any time, including: a copy of your RG or CNH, a recent proof of address (issued within the last 90 days), and proof of the payment method used. Withdrawal requests above R$ 5,000.00 may be subject to completion of the full verification process. Documents must be submitted within 5 business days of the request.
F5555 accepts the following deposit methods exclusively in Brazilian reais (BRL):
| Method | Credit Timeframe | Minimum Deposit | Fee |
|---|---|---|---|
| Pix | Instant | R$ 20,00 | No fee |
| Boleto Bancário | 1–2 business days | R$ 30,00 | No fee |
| Credit Card | Immediate | R$ 20,00 | As per issuer |
| Debit Card | Immediate | R$ 20,00 | No fee |
| PicPay / Mercado Pago | Instant | R$ 20,00 | No fee |
| TED Transfer | Same business day | R$ 50.00 | No f5555 fee |
All deposits must be made using payment methods registered in your own name. Deposits from third parties are not accepted and will be returned to the sender, which may result in account suspension. f5555 does not accept cash, checks, or any form of cryptocurrency.
TED transfers are accepted from major Brazilian banks, including Nubank, Itaú, Bradesco, and Banco do Brasil. Funds are credited on the same business day for transfers made before 5:00 PM. Transfers received after that time are credited on the next business day.
Withdrawals at f5555 are processed primarily via Pix. Processing times vary according to the user's VIP level:
For withdrawals via other methods, processing may take 1 to 3 business days. The minimum withdrawal amount is R$ 30.00. f5555 does not charge any fees on withdrawals, regardless of the amount or method.
Withdrawals above R$ 5.000,00 per request or R$ 20.000,00 accumulated in a month may be subject to additional identity verification under f5555's KYC procedures and anti-money laundering (AML) obligations. Processing time in these cases may be up to 24 business hours after document confirmation.
Before processing a withdrawal, the system automatically checks whether all active bonus rollover requirements have been met. If a bonus is still active and the rollover has not been completed, the user may either cancel the bonus (forfeiting the remaining bonus balance) to proceed with the withdrawal, or continue playing until the requirement is fulfilled. Bonus balances are never directly withdrawable — only real-money conversions resulting from a completed rollover are.
The f5555 welcome bonus is 100% on your first deposit, up to R$ 500,00 in bonus credit. The minimum qualifying deposit is R$ 20,00. The welcome bonus is available to new accounts only, with no prior deposits made.
All bonuses granted by f5555 are subject to rollover requirements before the resulting balance can be withdrawn. The standard rollover is 30x (thirty times) the bonus amount received. Example: a R$ 100,00 bonus requires R$ 3.000,00 in qualifying bets to release the balance for withdrawal. The following rules apply to all bonuses:
Unused bonuses expire 30 days after the grant date. VIP Program cashback bonuses expire 30 days after being credited. Free spins awarded as part of promotions expire after 7 days. Expired bonuses are automatically removed from the balance and cannot be reactivated.
F5555 reserves the right to cancel bonuses if abuse is suspected, including the use of multiple accounts to claim promotions or any manipulation of the bonus system. The specific terms of each promotion take precedence over the general rules in this section in the event of a conflict.
All games available at f5555 — slots, live casino, crash games, and table games — use Random Number Generators (RNG) certified by internationally recognized independent laboratories. The RTP (Return to Player) values stated for each game are those certified by the providers and periodically audited. f5555 does not interfere with the outcome of any game.
Odds for Sports Betting are set by f5555 based on market analysis and may change at any time before the user confirms the bet. Confirmed bets cannot be canceled by the user after the event begins. f5555 may cancel or revise bets in cases of obvious odds errors (a clearly incorrect odd), event cancellation, or suspected result manipulation.
When an account balance consists of both real money and bonus credit at the same time, bets are deducted from the real money balance first. The bonus balance is only used when the real money balance is zero or lower than the amount of the selected bet.
The following behaviors are expressly prohibited on f5555 and may result in immediate suspension, account closure, and fund retention:
F5555 collects and processes your personal data in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). The legal bases for data processing include: contract performance (account operation), compliance with legal obligations (KYC and AML), and legitimate interest (security and fraud prevention).
The data we collect includes: full name, CPF, date of birth, address, email, phone number, payment details, betting history, and access data (IP address, device). This data is used exclusively to operate your account, process financial transactions, fulfill legal obligations, and — with your consent — send marketing communications.
You have the right to access, correct, delete, and port your data at any time. Requests related to personal data should be sent to f5555's privacy email. For more details, please refer to our Privacy Policy complete.
F5555 is not liable for financial losses resulting from participation in games and betting, which are entertainment activities that carry inherent risk. By accepting these terms, you acknowledge that:
In the event of a technical failure that causes bets or games to be processed incorrectly, f5555 reserves the right to cancel the affected rounds and return the wagered amounts to the user's account balance. f5555's maximum liability to any individual user, under any circumstances, is limited to the balance available in that user's account at the time of the incident.
You may close your f5555 account at any time by submitting a request to support via live chat or email. Prior to closure, all active bonuses will be canceled and any available real-money balance will be returned via Pix to the key registered on your account within up to 5 business days.
F5555 may close or suspend an account at any time, with or without prior notice, in the following cases:
In cases of account closure due to a terms violation, bonus balances are cancelled immediately. Real money balances may be held for up to 180 days for investigation, in accordance with f5555's AML policies.
F5555 reserves the right to amend these Terms and Conditions at any time. Material changes — those that significantly affect users' rights or obligations — will be communicated at least 7 (seven) days in advance through:
Continued use of the platform after the effective date of any changes constitutes automatic acceptance of the new terms. If you do not agree with the changes, you must close your account before the effective date and request a withdrawal of your available balance.
Purely formal changes — such as spelling corrections, paragraph reorganization, or clarifications that do not alter the substantive content — may be made without prior notice. The date of the last update is always shown at the top of this document.
These Terms and Conditions are governed by and construed in accordance with the laws of the Federative Republic of Brazil. In the event of any conflict, controversy, or dispute arising from or related to the use of f5555 services that cannot be resolved amicably, the parties elect the courts of the District of São Paulo, State of São Paulo, Brazil as the exclusive venue, expressly waiving any other jurisdiction, however privileged it may be.
Before pursuing legal action, f5555 strongly encourages resolving disputes amicably through our customer support team. Support is available 24/7 via live chat or email at suporte@f5555.click, and has the authority to resolve most issues directly, without the need for formal proceedings.
Questions about these Terms and Conditions? Contact our team via f5555 live chat or by email at suporte@f5555.click. Our team responds in Portuguese and is ready to explain any part of this document clearly and straightforwardly.
We handle your information with complete confidentiality, in compliance with the LGPD. No personal data is sold or shared without your consent. To understand how we collect, use, and protect your data, please read our Privacy Policy complete.
The most common questions about platform rules — answered directly.
Free registration in under two minutes. Deposit via Pix from R$ 20,00, claim a 100% welcome bonus up to R$ 500,00, and enjoy over 2,000 games with full transparency and support in Portuguese.
Gaming is entertainment, not a source of income. Know your rights and the responsible gaming tools available at f5555. 🔞 Not permitted for users under 18.